Privacy Policy

• Contact details you give us — name, email, and anything you include when you email us or place an order.
• Order information — the products or services you buy and related correspondence.
• Payment information — processed by our payment processor. We receive a confirmation and limited details (such as the last four digits of a card); we never see or store your full card number.
• Usage data — basic, privacy-respecting analytics such as pages visited, collected to improve the site.

• To process orders and deliver your products and services;
• To respond to your messages and provide support;
• To send order-related communications (e.g., delivery, setup);
• To operate, secure, and improve our site.

We do not sell your personal information.

We share only what is needed with trusted providers that help us run the business — for example, our payment processor (to take payment), our hosting provider (to serve the site), and our email provider (to communicate with you). Each handles your data under its own privacy and security terms.

We use only essential and basic analytics cookies. You can block cookies in your browser settings; some site features may not work as well if you do.

We keep order and contact records for as long as needed to provide our services and meet legal and accounting obligations, then delete or anonymize them. We use reasonable technical and organizational measures to protect your information.

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To make a request, email support@newgenai.io and we will respond as required by law.

NewGen AI LLC
support@newgenai.io